| 201–1 | Direct economic value: |  |  |  |  |  |  | 
            
              |  | – Generated | Rs. Mn. | 149,711 | 148,706 | 138,049 | 114,357 | 93,143 | 
            
              |  | – Distributed to |  | 116,450 | 124,544 | 117,032 | 102,268 | 81,712 | 
            
              |  | – Depositors |  | 72,759 | 80,571 | 72,524 | 64,011 | 47,915 | 
            
              |  | – Employees |  | 14,564 | 14,083 | 13,071 | 11,268 | 10,794 | 
            
              |  | – Business partners |  | 9,636 | 10,426 | 10,497 | 8,819 | 7,773 | 
            
              |  | – Government |  | 11,808 | 12,691 | 14,286 | 11,609 | 9,368 | 
            
              |  | – Shareholders |  | 7,586 | 6,679 | 6,571 | 6,478 | 5,800 | 
            
              |  | – Community |  | 97 | 94 | 83 | 83 | 62 | 
            
              |  | – Retained |  | 33,261 | 24,162 | 21,017 | 12,089 | 11,431 | 
            
              | 302–1 | Energy consumption within the organisation | Gigajoules | 45,045 | 50,296 | 49,958 | 54,820 | 56,359 | 
            
              | 302–4 | Reduction of energy consumption | Gigajoules | 5,251 | (338) | 4,862 | 1,539 | (482) | 
            
              | 305–1 | Direct (Scope 1) GHG emissions | CO2 Tonnes. | Pending | 1,282 | 1,369 | 1,305 | Not measured | 
            
              | 305–2 | Energy indirect (Scope 2) GHG emissions | CO2 Tonnes. | Pending | 10,957 | 10,838 | 12,395 | Not measured | 
            
              | 401–1 | New employee hires |  |  | Nos. | % | Nos. | % | Nos. | % | Nos. | % | Nos. | % | 
            
              |  | Female |  |  | 41 | 0.81 | 57 | 1.13 | 70 | 1.41 | 46 | 0.92 | 46 | 0.93 | 
            
              |  | – 18–30 Years |  |  | 41 | 0.81 | 52 | 1.03 | 67 | 1.34 | 43 | 0.86 | 42 | 0.85 | 
            
              |  | – 31–50 Years |  |  | – | – | 5 | 0.10 | 3 | 0.06 | 3 | 0.06 | 4 | 0.08 | 
            
              |  | – Above 50 Years |  |  | – | – | – | – | – | – | – | – | – | – | 
            
              |  | Male |  |  | 117 | 2.31 | 207 | 4.12 | 242 | 4.86 | 214 | 4.29 | 225 | 4.54 | 
            
              |  | – 18–30 Years |  |  | 106 | 2.09 | 197 | 3.92 | 233 | 4.68 | 211 | 4.23 | 210 | 4.24 | 
            
              |  | – 31–50 Years |  |  | 11 | 0.22 | 9 | 0.18 | 8 | 0.16 | 2 | 0.04 | 14 | 0.28 | 
            
              |  | – Above 50 Years |  |  | – | – | 1 | 0.02 | 1 | 0.02 | 1 | 0.02 | 1 | 0.02 | 
            
              |  | Total |  |  | 158 | 3.12 | 264 | 5.25 | 312 | 6.26 | 260 | 5.21 | 271 | 5.47 | 
            
              |  | Attrition |  |  |  |  |  |  |  |  |  |  |  |  | 
            
              |  | Female |  |  | 52 | 1.03 | 73 | 1.45 | 72 | 1.44 | 55 | 1.10 | 54 | 1.09 | 
            
              |  | – 18–30 Years |  |  | 12 | 0.24 | 31 | 0.61 | 10 | 0.20 | 24 | 0.48 | 16 | 0.32 | 
            
              |  | – 31–50 Years |  |  | 9 | 0.18 | 18 | 0.36 | 41 | 0.82 | 21 | 0.42 | 16 | 0.32 | 
            
              |  | – Above 50 Years |  |  | 31 | 0.61 | 24 | 0.48 | 21 | 0.42 | 10 | 0.20 | 22 | 0.44 | 
            
              |  | Male |  |  | 111 | 2.19 | 154 | 3.05 | 191 | 3.82 | 187 | 3.75 | 175 | 3.52 | 
            
              |  | – 18–30 Years |  |  | 51 | 1.01 | 91 | 1.80 | 107 | 2.14 | 94 | 1.89 | 91 | 1.83 | 
            
              |  | – 31–50 Years |  |  | 32 | 0.63 | 43 | 0.85 | 51 | 1.02 | 46 | 0.92 | 43 | 0.87 | 
            
              |  | – Above 50 Years |  |  | 28 | 0.55 | 20 | 0.40 | 33 | 0.66 | 47 | 0.94 | 41 | 0.83 | 
            
              |  | Total |  |  | 163 | 3.22 | 227 | 4.50 | 263 | 5.26 | 242 | 4.86 | 229 | 4.61 | 
            
              | 401–3 | Parental leave |  |  |  |  |  |  | 
            
              |  | – Entitled to leave | Nos. | 1,185 | 1,196 | 1,189 | 1,213 | 1,227 | 
            
              |  | – Availed for leave | Nos. | 69 | 84 | 58 | 52 | 65 | 
            
              |  | – Due to return | Nos. | 73 | 64 | 48 | 57 | 65 | 
            
              |  | – Return to work | Nos. | 73 | 64 | 48 | 53 | 62 | 
            
              |  | – Still employed | Nos. | 61 | 45 | 51 | 57 | 53 | 
            
              |  | – Return ratio | % | 100.00 | 100.00 | 100.00 | 92.98 | 95.38 | 
            
              |  | – Retained ratio | % | 95.31 | 93.75 | 96.23 | 91.94 | 100.00 | 
            
              | 404–1 | Average training hours | Hours |  |  |  |  |  | 
            
              |  | Female |  | 2 | 19 | 20 | 17 | 20 | 
            
              |  | – Corporate management |  | 1 | 32 | 29 | 2 | 4 | 
            
              |  | – Executive officers |  | 2 | 23 | 22 | 19 | 20 | 
            
              |  | – Junior executive assistants & allied grades |  | 1 | 10 | 10 | 10 | 11 | 
            
              |  | – Banking & graduate trainees |  | 8 | 64 | 86 | 98 | 85 | 
            
              |  | Male |  | 7 | 27 | 26 | 25 | 25 | 
            
              |  | – Corporate management |  | 6 | 34 | 35 | 32 | 30 | 
            
              |  | – Executive officers |  | 6 | 28 | 25 | 24 | 19 | 
            
              |  | – Junior executive assistants & allied grades |  | 5 | 16 | 16 | 15 | 18 | 
            
              |  | – Banking and graduate trainees |  | 28 | 83 | 79 | 78 | 71 | 
            
              | 404–3 | Percentage of employees receiving performance and    
                career development reviews | % |  |  |  |  |  | 
            
              |  | – Female |  | 100.00 | 100.00 | 100.00 | 100.00 | 100.00 | 
            
              |  | – Male |  | 100.00 | 100.00 | 100.00 | 100.00 | 100.00 | 
            
              | 405–1 | Diversity and equal opportunity | % |  |  |  |  |  | 
            
              |  | Gender |  |  |  |  |  |  | 
            
              |  | – Female |  | 23.43 | 23.63 | 24.08 | 24.35 | 24.60 | 
            
              |  | – Male |  | 76.57 | 76.37 | 75.92 | 75.65 | 75.40 | 
            
              |  | Age group |  |  |  |  |  |  | 
            
              |  | – 18–30 Years |  | 34.86 | 37.34 | 39.94 | 41.17 | 43.62 | 
            
              |  | – 31–50 Years |  | 57.37 | 55.15 | 52.93 | 52.27 | 50.07 | 
            
              |  | – Above 50 Years |  | 7.77 | 7.51 | 7.13 | 6.56 | 6.31 | 
            
              | 405–2 | Remuneration ratio women to men | Male:Female |  |  |  |  |  | 
            
              |  | – Corporate management |  | 1 : 0.75 | 1 : 0.97 | 1:0.75 | 1:0.75 | 1:0.95 | 
            
              |  | – Executive officers |  | 1 : 1.05 | 1 : 1.09 | 1:1.11 | 1:0.90 | 1:1.10 | 
            
              |  | – Junior executive assistants and allied grades |  | 1 : 1.10 | 1 : 1.10 | 1:1.09 | 1:0.92 | 1:1.08 | 
            
              |  | – Banking and graduate trainees |  | 1 : 1.00 | 1 : 1.01 | 1:1.02 | 1:0.97 | 1:1.01 | 
            
              |  | – Office assistants and other |  | 1 : 0.79 | 1 : 0.79 | 1:0.82 | 1:1.05 | 1:1.01 | 
            
              | 418–1 | Substantiated complaints | The Bank did not come across any complaint that had resulted in a reputational damage or significant financial loss. |