Commercial Bank of Ceylon PLC

Annual Report 2019

Rooted in History Primed for the Future

Sustainable success is a balancing act – between continuity and change, stability and disruption, being conservative and being adventurous. This is one of the lessons we’ve learned across our 100 years of operation. It is this balance that is needed to thrive in a rapidly changing environment, where unprecedented technological, social, and environmental upheavals present new risks and new opportunities. In that respect, we view our centennial as not just a celebration of our past, but an affirmation of our future. Backed by the confidence that only a rich history can provide, it is a future for which we are primed and ready.

Chairman’s Statement

The fourth industrial revolution is rapidly transforming financial systems and practices across the globe and in Sri Lanka, and the Bank aims to remain at the forefront of this evolution

Managing Director’s Review

We at Commercial Bank look forward to the challenge of being a catalyst for broad-based inclusive, economic growth in 2020 and beyond by consistently doing what we do best: delivering optimum value to our stakeholders

Our Vision

To be the most technologically advanced, innovative and customer-friendly financial services organisation in Sri Lanka, poised for further expansion in South Asia.

Our Mission

Providing reliable, innovative, customer-friendly financial services, utilising cutting-edge technology and focusing continuously on productivity improvement whilst developing our staff and acquiring necessary expertise to expand locally and regionally.