102-1

Name of the Organisation

Corporate Information

102-2

Organisation activities, primary brand, products and services
including an explanation of any products or services that are
banned in certain markets

Inner Cover
Fostering Mutually Rewarding Relationships

102-3

Location of the Organisation’s headquarters

Corporate Information

102-4

Number of countries where the Organisation operates, and the
names of countries where it has significant operations and/or that
are relevant to the topics covered in the report

The Integrated Reporting Framework

102-5

Nature of ownership and legal form

Corporate Information

102-6

Markets served

Fostering Mutually Rewarding Relationships

102-7

Scale of the organisation

Highlights

102-8

Information on employees and other workers

Leveraging Our Greatest Asset

102-9

A description of the organisation’s supply chain, including its main elements as they relate to the organisation’s activities, primary brands, products, and services

Stakeholder Engagement and Materiality

102-10

Significant changes to the organisation and its supply chain

No Significant Change

102-11

Whether and how the organisation applies the precautionary
principle or approach

Integrated Reporting Framework

102-12

A list of externally-developed economic, environmental, and social charters, principles, or other initiatives to which the organisation subscribes, or which it endorses

Compliance Requirements Enforced by Colombo Stock Exchange/the Central Bank of Sri Lanka

102-13

A list of the main memberships of industry or other associations,
and national or international advocacy organisations

Fostering Mutually Rewarding Relationships

102-14

A statement from the most senior decision-maker of the organisation

Chairman’s Message

102-16

A description of the organisation’s values, principles, standards,
and norms of behaviour

Intangibles that Matter

102-17

Mechanisms for advice and concerns about ethics

Corporate Governance

102-18

Governance structure of the organisation, including committees
of the highest governance body and the committees responsible
for decision-making on economic, environmental, and social topics

Corporate Governance

Committing Our Numbers to Sustainability

102-19

Delegated authority

Corporate Governance

102-22

Composition of the highest governance body and its committees

Corporate Governance

102-23

Chair of the highest governance body

Corporate Governance

102-24

Nomination and selection processes for the highest governance
body and its committees

Corporate Governance

102-25

Conflict of interest

Compliance Requirements as per Banking
Act Direction No. 11 of 2007

102-26

Highest governance body’s and senior executives’ roles in the development, approval, and updating of the organisation’s purpose,
value or mission statements, strategies, policies, and goals

Corporate Governance

102-28

Evaluating the highest governance body’s performance

Corporate Governance

102-35

Remuneration policies for the highest governance body and
senior executives

Corporate Governance

102-36

Process for determining remuneration

Corporate Governance

102-37

How stakeholders’ views are sought and taken into account
regarding remuneration

Corporate Governance

102-40

A list of stakeholder groups engaged by the organisation

Stakeholder Engagement and Materiality

102-41

Percentage of total employees covered by collective
bargaining agreements

83%

102-42

The basis for identifying and selecting stakeholders with
whom to engage

Stakeholder Engagement
and Materiality

102-43

The organisation’s approach to stakeholder engagement

Stakeholder Engagement and Materiality

102-44

Key topics and concerns that have been raised through
stakeholder engagement

Stakeholder Engagement and Materiality

102-45

A list of all entities included in the organisation’s Consolidated
Financial Statements

Subsidiaries and Associates

102-46

Report content and topic boundaries

The Integrated Reporting Framework

102-47

A list of the material topics identified in the process for defining
report content

Stakeholder Engagement and Materiality

102-48

Restatement of information

The Integrated Reporting Framework/None

102-49

Significant changes from previous reporting periods in the list
of material topics and topic boundaries

The Integrated Reporting Framework/None

102-50

Reporting period for the information provided

The Integrated Reporting Framework

102-51

Date of most recent report

The Integrated Reporting Framework/
31 December 2016

102-52

Reporting cycle

The Integrated Reporting Framework/Annually

102-53

The contact point for questions regarding the report or its contents

Corporate Information

102-54

The claim made by the organisation, if it has prepared a report in accordance with the GRI Standards

The Integrated Reporting Framework

102-55

The GRI content index

GRI index

102-56

External assurance

Supplementary Information

103-1

Explanation of the material topic and its boundary

Business Model

103-2

The management approach and its components

Business Model

103-3

Evaluation of the management approach

Business Model

201-1

Direct economic value generated and distributed

Business Model

201-3

Defined benefit plan obligations and other retirement plans

Financial Statements
Leveraging Our Greatest Asset

103-1

Explanation of the material topic and its boundary

Leveraging Our Greatest Asset

103-2

The management approach and its components

Leveraging Our Greatest Asset

103-3

Evaluation of the management approach

Leveraging Our Greatest Asset

202-2

Proportion of senior management hired from the local community

Leveraging Our Greatest Asset

103-1

Explanation of the material topic and its boundary

Fostering Mutually Rewarding Relationships

103-2

The management approach and its components

Fostering Mutually Rewarding Relationships

103-3

Evaluation of the management approach

Fostering Mutually Rewarding Relationships

203-1

Infrastructure investments and services supported

Fostering Mutually Rewarding Relationships

103-1

Explanation of the material topic and its boundary

Corporate Governance and Fostering Mutually Rewarding Relationships

103-2

The management approach and its components

Corporate Governance and Fostering Mutually Rewarding Relationships

103-3

Evaluation of the management approach

Corporate Governance and Fostering Mutually Rewarding Relationships

204-1

Proportion of spending on local suppliers

Fostering Mutually Rewarding Relationships

103-1

Explanation of the material topic and its boundary

Risk Management

103-2

The management approach and its components

Corporate Governance

103-3

Evaluation of the management approach

Risk Management

Corporate Governance

205-1

Total number and percentage of operations assessed for
risks related to corruption

Risk Management

103-1

Explanation of the material topic and its boundary

Helping to Preserve the Planet

103-2

The management approach and its components

Helping to Preserve the Planet

103-3

Evaluation of the management approach

Helping to Preserve the Planet

302-1

Energy consumption within the organisation

Helping to Preserve the Planet

103-1

Explanation of the material topic and its boundary

Leveraging Our Greatest Asset

103-2

The management approach and its components

Leveraging Our Greatest Asset

103-3

Evaluation of the management approach

Leveraging Our Greatest Asset

401-1

Total number and rate of new employee hires and employee turnover during the reporting period, by age group, gender and region

Leveraging Our Greatest Asset

401-2

Benefits which are standard for full-time employees of the organisation but are not provided to temporary or part-time employees

Stakeholder Engagement and Materiality

103-1

Explanation of the material topic and its boundary

Not applicable

103-2

The management approach and its components

Not applicable

103-3

Evaluation of the management approach

Not applicable

402-1

Minimum notice periods regarding operational changes
and whether those are included in the collective agreement

None

103-1

Explanation of the material topic and its boundary

Leveraging Our Greatest Asset

103-2

The management approach and its components

Leveraging Our Greatest Asset

103-3

Evaluation of the management approach

Leveraging Our Greatest Asset

403-1

Workers representation in formal joint management–worker
health and safety committees

Leveraging Our Greatest Asset

403-4

Health and safety topics covered in formal agreements with trade unions

Leveraging Our Greatest Asset

103-1

Explanation of the material topic and its boundary

Leveraging Our Greatest Asset

103-2

The management approach and its components

Leveraging Our Greatest Asset

103-3

Evaluation of the management approach

Leveraging Our Greatest Asset

404-1

Average hours of training per year per employee by
gender and by employee category

Leveraging Our Greatest Asset

404-2

Programmes for upgrading employee skills and transition
assistance programmes

Leveraging Our Greatest Asset

404-3

Percentage of employees receiving regular performance

and career development reviews

Leveraging Our Greatest Asset

103-1

Explanation of the material topic and its boundary

Leveraging Our Greatest Asset

103-2

The management approach and its components

Leveraging Our Greatest Asset

103-3

Evaluation of the management approach

Leveraging Our Greatest Asset

405-1

Diversity of governance bodies and employees

Leveraging Our Greatest Asset

405-2

Ratio of basic salary and remuneration by gender

Male and Female Basic Salary is Same

103-1

Explanation of the material topic and its boundary

Leveraging Our Greatest Asset

103-2

The management approach and its components

Leveraging Our Greatest Asset

103-3

Evaluation of the management approach

Leveraging Our Greatest Asset

406-1

Incidents of discrimination and corrective actions taken

Leveraging Our Greatest Asset

103-1

Explanation of the material topic and its boundary

Leveraging Our Greatest Asset

103-2

The management approach and its components

Leveraging Our Greatest Asset

103-3

Evaluation of the management approach

Leveraging Our Greatest Asset

407-1

Operations and suppliers in which workers’ rights to exercise freedom
of association or collective bargaining may be violated or at significant risk and measures taken to support these rights

Leveraging Our Greatest Asset

103-1

Explanation of the material topic and its boundary

Leveraging Our Greatest Asset

103-2

The management approach and its components

Leveraging Our Greatest Asset

103-3

Evaluation of the management approach

Leveraging Our Greatest Asset

408-1

Operations and suppliers considered to have significant risk
for child labour

Leveraging Our Greatest Asset

103-1

Explanation of the material topic and its boundary

Leveraging Our Greatest Asset

103-2

The management approach and its components

Leveraging Our Greatest Asset

103-3

Evaluation of the management approach

Leveraging Our Greatest Asset

409-1

Operations and suppliers at significant risk for incidents of forced
or compulsory labour

Leveraging Our Greatest Asset

103-1

Explanation of the material topic and its boundary

Fostering Mutually Rewarding Relationships

103-2

The management approach and its components

Fostering Mutually Rewarding Relationships

103-3

Evaluation of the management approach

Fostering Mutually Rewarding Relationships

413-1

Percentage of operations with implemented local community engagement, impact assessments, and/or development programmes

Fostering Mutually Rewarding Relationships
Stakeholder Engagement and Materiality

103-1

Explanation of the material topic and its boundary

Fostering Mutually Rewarding Relationships

103-2

The management approach and its components

Fostering Mutually Rewarding Relationships

103-3

Evaluation of the management approach

Fostering Mutually Rewarding Relationships

416- 2

Total number of incidents of non-compliance with regulations and/or voluntary codes concerning the health and safety impacts of products and services within the reporting period

None

103-1

Explanation of the material topic and its boundary

Risk Management

103-2

The management approach and its components

Risk Management

103-3

Evaluation of the management approach

Risk Management

417- 2

Total number of incidents of non-compliance with regulations and/or voluntary codes concerning product and service information and labelling

None

103-1

Explanation of the material topic and its boundary

Risk Management/Fostering Mutually Rewarding Relationships

103-2

The management approach and its components

Risk Management/Fostering Mutually Rewarding Relationships

103-3

Evaluation of the management approach

Risk Management/Fostering Mutually Rewarding Relationships

418- 1

Total number of substantiated complaints received concerning
breaches of customer privacy

None

103-1

Explanation of the material topic and its boundary

Risk Management

103-2

The management approach and its components

Risk Management

103-3

Evaluation of the management approach

Risk Management

419- 1

Significant fines and non-monetary sanctions for non-compliance
with laws and/or regulations in the social and economic area

None