201–1
|
Direct economic value:
|
|
|
|
|
|
|
|
– Generated
|
Rs. Mn.
|
160,886
|
149,711
|
148,706
|
138,049
|
114,357
|
|
– Distributed to
|
|
118,366
|
116,450
|
124,544
|
117,032
|
102,268
|
|
– Depositors
|
|
65,832
|
72,759
|
80,571
|
72,524
|
64,011
|
|
– Employees
|
|
16,321
|
14,564
|
14,083
|
13,071
|
11,268
|
|
– Business partners
|
|
12,762
|
9,636
|
10,426
|
10,497
|
8,819
|
|
– Government
|
|
14,361
|
11,808
|
12,691
|
14,286
|
11,609
|
|
– Shareholders
|
|
8,957
|
7,586
|
6,679
|
6,571
|
6,478
|
|
– Community
|
|
133
|
97
|
94
|
83
|
83
|
|
– Retained
|
|
42,520
|
33,261
|
24,162
|
21,017
|
12,089
|
302–1
|
Energy consumption within the organisation
|
Gigajoules
|
42,906
|
45,045
|
50,296
|
49,958
|
54,820
|
302–4
|
Reduction of energy consumption
|
Gigajoules
|
2,139
|
5,251
|
(338)
|
4,862
|
1,539
|
305–1
|
Direct (Scope 1) GHG emissions
|
CO2 Tonnes.
|
Pending
|
1,079
|
1,282
|
1,369
|
1,305
|
305–2
|
Energy indirect (Scope 2) GHG emissions
|
CO2 Tonnes.
|
Pending
|
8,413
|
10,957
|
10,838
|
12,395
|
401–1
|
New employee hires
|
|
|
Nos.
|
%
|
Nos.
|
%
|
Nos.
|
%
|
Nos.
|
%
|
Nos.
|
%
|
|
Female
|
|
|
82
|
1.62
|
41
|
0.81
|
57
|
1.13
|
70
|
1.41
|
46
|
0.92
|
|
– 18–30 Years
|
|
|
78
|
1.54
|
41
|
0.81
|
52
|
1.03
|
67
|
1.34
|
43
|
0.86
|
|
– 31–50 Years
|
|
|
4
|
0.08
|
–
|
–
|
5
|
0.10
|
3
|
0.06
|
3
|
0.06
|
|
– Above 50 Years
|
|
|
–
|
–
|
–
|
–
|
–
|
–
|
–
|
–
|
–
|
–
|
|
Male
|
|
|
144
|
2.84
|
117
|
2.31
|
207
|
4.12
|
242
|
4.86
|
214
|
4.29
|
|
– 18–30 Years
|
|
|
125
|
2.47
|
106
|
2.09
|
197
|
3.92
|
233
|
4.68
|
211
|
4.23
|
|
– 31–50 Years
|
|
|
16
|
0.32
|
11
|
0.22
|
9
|
0.18
|
8
|
0.16
|
2
|
0.04
|
|
– Above 50 Years
|
|
|
3
|
0.06
|
–
|
–
|
1
|
0.02
|
1
|
0.02
|
1
|
0.02
|
|
Total
|
|
|
226
|
4.46
|
158
|
3.12
|
264
|
5.25
|
312
|
6.26
|
260
|
5.21
|
|
Attrition
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Female
|
|
|
54
|
1.07
|
52
|
1.03
|
73
|
1.45
|
72
|
1.44
|
55
|
1.10
|
|
– 18–30 Years
|
|
|
21
|
0.41
|
12
|
0.24
|
31
|
0.61
|
10
|
0.20
|
24
|
0.48
|
|
– 31–50 Years
|
|
|
9
|
0.18
|
9
|
0.18
|
18
|
0.36
|
41
|
0.82
|
21
|
0.42
|
|
– Above 50 Years
|
|
|
24
|
0.47
|
31
|
0.61
|
24
|
0.48
|
21
|
0.42
|
10
|
0.20
|
|
Male
|
|
|
115
|
2.27
|
111
|
2.19
|
154
|
3.05
|
191
|
3.82
|
187
|
3.75
|
|
– 18–30 Years
|
|
|
52
|
1.03
|
51
|
1.01
|
91
|
1.80
|
107
|
2.14
|
94
|
1.89
|
|
– 31–50 Years
|
|
|
37
|
0.73
|
32
|
0.63
|
43
|
0.85
|
51
|
1.02
|
46
|
0.92
|
|
– Above 50 Years
|
|
|
26
|
0.51
|
28
|
0.55
|
20
|
0.40
|
33
|
0.66
|
47
|
0.94
|
|
Total
|
|
|
169
|
3.34
|
163
|
3.22
|
227
|
4.50
|
263
|
5.26
|
242
|
4.86
|
401–3
|
Parental leave
|
|
|
|
|
|
|
|
|
– Entitled to leave
|
Nos.
|
1,196
|
1,185
|
1,196
|
1,189
|
1,213
|
|
– Availed for leave
|
Nos.
|
50
|
69
|
84
|
58
|
52
|
|
– Due to return
|
Nos.
|
59
|
73
|
64
|
48
|
57
|
|
– Return to work
|
Nos.
|
59
|
73
|
64
|
48
|
53
|
|
– Still employed
|
Nos.
|
70
|
61
|
45
|
51
|
57
|
|
– Return ratio
|
%
|
100.00
|
100.00
|
100.00
|
100.00
|
92.98
|
|
– Retained ratio
|
%
|
95.89
|
95.31
|
93.75
|
96.23
|
91.94
|
404–1
|
Average training hours
|
Hours
|
|
|
|
|
|
|
|
Female
|
|
2
|
2
|
19
|
20
|
17
|
|
– Corporate management
|
|
3
|
1
|
32
|
29
|
2
|
|
– Executive officers
|
|
5
|
2
|
23
|
22
|
19
|
|
– Junior executive assistants & allied grades
|
|
3
|
1
|
10
|
10
|
10
|
|
– Banking & graduate trainees
|
|
10
|
8
|
64
|
86
|
98
|
|
Male
|
|
3
|
7
|
27
|
26
|
25
|
|
– Corporate management
|
|
7
|
6
|
34
|
35
|
32
|
|
– Executive officers
|
|
5
|
6
|
28
|
25
|
24
|
|
– Junior executive assistants & allied grades
|
|
3
|
5
|
16
|
16
|
15
|
|
– Banking and graduate trainees
|
|
8
|
28
|
83
|
79
|
78
|
404–3
|
Percentage of employees receiving performance and career development reviews
|
%
|
|
|
|
|
|
|
|
– Female
|
|
100.00
|
100.00
|
100.00
|
100.00
|
100.00
|
|
– Male
|
|
100.00
|
100.00
|
100.00
|
100.00
|
100.00
|
405–1
|
Diversity and equal opportunity
|
%
|
|
|
|
|
|
|
|
Gender
|
|
|
|
|
|
|
|
|
– Female
|
|
23.68
|
23.43
|
23.63
|
24.08
|
24.35
|
|
– Male
|
|
76.32
|
76.57
|
76.37
|
75.92
|
75.65
|
|
Age group
|
|
|
|
|
|
|
|
|
– 18–30 Years
|
|
33.12
|
34.86
|
37.34
|
39.94
|
41.17
|
|
– 31–50 Years
|
|
58.44
|
57.37
|
55.15
|
52.93
|
52.27
|
|
– Above 50 Years
|
|
8.44
|
7.77
|
7.51
|
7.13
|
6.56
|
405–2
|
Remuneration ratio women to men
|
Male:Female
|
|
|
|
|
|
|
|
– Corporate management
|
|
1 : 0.70
|
1 : 0.75
|
1 : 0.97
|
1:0.75
|
1:0.75
|
|
– Executive officers
|
|
1 : 1.06
|
1 : 1.05
|
1 : 1.09
|
1:1.11
|
1:0.90
|
|
– Junior executive assistants and allied grades
|
|
1 : 1.08
|
1 : 1.10
|
1 : 1.10
|
1:1.09
|
1:0.92
|
|
– Banking and graduate trainees
|
|
1 : 0.98
|
1 : 1.00
|
1 : 1.01
|
1:1.02
|
1:0.97
|
|
– Office assistants and other
|
|
1 : 0.84
|
1 : 0.79
|
1 : 0.79
|
1:0.82
|
1:1.05
|
418–1
|
Substantiated complaints
|
The Bank did not come across any complaint that had resulted in a reputational damage or significant financial loss.
|