Commercial Bank of Ceylon PLC

Annual Report 2018

Lead by Innovation

Despite its prudent approach to banking, the Bank has made a name for itself as one that dares to blaze its own trail. Our leadership in innovation has resulted in the development of many novel products and services in the banking sphere, such as our mobile banking application and exploration of Blockchain technology. It has also encompassed the non-digital sphere, including our efforts to promote green banking, and thenon-banking sphere such as our pioneering work in the community. These initiatives have helped the Bank to enhance itsSocial and Network Capital (relationships with customers, suppliers, business partners and the community) and itsIntellectual Capital (including knowledge, systems, and processes used by employees).

Leading by innovation over the year