Commercial Bank of Ceylon PLC

Annual Report 2018

Annex 4: GRI Content Index

GRI Standard/Disclosure Report commentary title
GRI 102: General Disclosures 2016
Organisational profile
102-1 Name of the organisation
102-2 Activities, brands, products and services Note 1.3 - Principle business activities
102-3 Location of headquarters Note 1.1 - Corporate information
102-4 Location of operations About the Bank
102-5 Ownership and legal form About the Bank
102-6 Markets served About the Bank
102-7 Scale of the organisation A snapshot of the Bank's profile
102-8 Information on employees and other workers Employee numbers
102-9 Supply chain Collaboration with suppliers
102-10 Significant changes to the organisation and its supply chain Report boundary
102-11 Precautionary principle or approach
102-12 External initiatives Collaboration for sustainable finance
102-13 Membership of associations Not reported
102-14 Statement from senior decision-maker Chairman's Statement
Ethics and integrity
102-16 Values, principles, standards, and norms of behaviour
102-18 Governance structure
102-19 Delegating authority Board of Directors
102-22 Composition of the highest governance body and its committees Composition of the Board
102-23 Chair of the highest governance body Roles of Chairman and CEO
102-24 Nominating and selecting the highest governance body Appointment of Directors
102-25 Conflicts of interest Conflicts of interest
102-35 Remuneration policies Remuneration and benefits policy
102-36 Process for determining remuneration Remuneration and benefits policy
Stakeholder engagement
102-40 List of stakeholder groups Connecting with stakeholders
102-41 Collective bargaining agreements Collective agreement and freedom of association
102-42 Identifying and selecting stakeholders Connecting with stakeholders
102-43 Approach to stakeholder engagement Connecting with stakeholders
102-44 Key topics and concerns raised How we connect with our stakeholders
Reporting practice
102-45 Entities included in the consolidated financial statements Report boundary
102-46 Defining report content and topic boundaries Report boundary/Material matters
102-47 List of material topics Material matters, Material mapping
102-48 Restatements of information Report boundary
102-49 Changes in reporting Report boundary
102-50 Reporting period Introducing our 50th annual report
102-51 Date of most recent report Introducing our 50th annual report
102-52 Reporting cycle Introducing our 50th annual report
102-53 Contact point for questions regarding the report Contact
102-54 Claims of reporting in accordance with the GRI Standards Basis of preparation
102-55 GRI content index
102-56 External assurance
GRI 200: Economic
GRI 201: Economic performance 2016
201-1 Direct economic value generated and distributed Our sustainability footprint
GRI 203: Indirect economic impact 2016 Reaching diverse locations
203-1 Infrastructure investments and services supported Reaching diverse locations
GRI 205: Anti-corruption 2016 Anti-corruption
205-1 Operations assessed for risks related to corruption Our sustainability footprint
205-3 Confirmed incidents of corruption and actions taken Our sustainability footprint
GRI 300: Environmental
GRI 302: Energy 2016 Sustainable energy
302-1 Energy consumption within the organisation Our sustainability footprint
302-4 Reduction of energy consumption Our sustainability footprint
GRI 305: Emissions Carbon footprint
305-1 Direct (Scope 1) GHG emissions Our sustainability footprint
305-2 Energy indirect (Scope 2) GHG emissions Our sustainability footprint
GRI 400: Social
GRI 401: Employment 2016 Employee recruitment and retention
401-1 New employee hires and employee turnover Our sustainability footprint
401-3 Parental leave Our sustainability footprint
GRI 404: Training and education 2016 Training and development
404-1 Average hours of training per year per employee Our sustainability footprint
404-3 Percentage of employees receiving regular performance and career development reviews Our sustainability footprint
GRI 405: Diversity and equal opportunity 2016 Diversity and equal opportunity
405-1 Diversity of governance bodies and employees Our sustainability footprint
405-2 Ratio of basic salary and remuneration of women to men Our sustainability footprint
GRI 418: Customer privacy 2016 Customer privacy
418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data Our sustainability footprint
Non GRI disclosures
Risk management
Digitalisation and channel migration
Bank’s CSR activities