Delivering and Deriving Value

Employees

Our Human Capital

We have said it before - it is people that make the difference between a good organisation and an excellent one. It is one of the most important of all our ‘capitals’, the one that lies below the tip of the iceberg, driving innovation and new thinking and in the process often blurring the line between fact and fiction.

True to our corporate values, we have in place a culture that moulds a winning team. We recruit, train, develop and motivate our people to deliver their best. These span aspects including training and development, reward and recognition, employee welfare, succession planning and leadership development.

The Ten Principles promulgated by the Global Compact (UNGC) concerning human rights, labour, the environment and anti-corruption, underpin every endeavour at Hayleys Group. The Group is a signatory to these principles. All Hayleys companies are guided by the principles of the UNGC and Sri Lanka’s legal and regulatory regimes concerning safeguarding of human rights.

Workforce at a Glance

The table below includes permanent, contract and casual employees as well as those from overseas locations and those contracted through third party service providers.

	Executive & Above		Clerical & Supervisory		Manual Grade		Total		Grand	Security Staff		Janitorial Staff
Sector	Male	Female	Male	Female	Male	Female	Male	Female	Total	Male	Female	Male	Female
Fibre	110	21	103	23	732	417	945	461	1,406	46	5	2	3
Hand Protection	153	34	77	1	1,257	203	1,487	238	1,725	78	5	8	14
Purification	159	17	36	6	594	15	789	38	827	27	2	14	4
Textiles	127	23	231	11	632	3	990	37	1,027	42	2	17	18
Construction Materials	51	6	67	6	278	5	396	17	413	21	1	4	8
Agriculture	186	25	204	53	431	598	821	676	1,497	85	8	5	–
Plantations	184	23	877	288	9,930	12,959	10,991	13,270	24,261	6	–	–	1
Transportation & Logistics	554	112	191	9	1,234	276	1,979	397	2,376	90	8	12	15
Power and Energy	98	22	64	4	13	–	175	26	201	15	–	–	–
Consumer Products	76	15	95	15	–	–	171	30	201	7	–	2	2
Leisure & Aviation	195	78	607	58	244	28	1,046	164	1,210	35	2	–	–
Investments & Services	103	89	28	4	5	–	136	93	229	15	2	5	40
Total	1,996	465	2,580	478	15,350	14,504	19,926	15,447	35,373	467	35	69	105

Expatriate staff accounted for a total of 11 persons across two sectors, Leisure & Aviation (four males and one female) and Textiles (five males and one female).

 

Turnover by Category

The tables below excludes casual staff/ overseas staff/ service provider staff of the Group and manual grade staff of plantation companies.

Sector	Executives & Above	Clerical & Supervisory	Manual	Overall Employee Turnover
	%	%	%	%
Fibre	19.4	5.3	8.8	11.2
Hand Protection	17.2	4.0	7.2	9.3
Purification	9.2	9.5	2.6	12.6
Textiles	20.3	6.6	3.9	7.7
Construction Materials	14.3	10.2	9.6	10.6
Agriculture	5.8	7.6	5.7	6.4
Plantations	8.1	1.5	15.5	5.3
Transportation & Logistics	14	11.3	9.1	10.6
Power and Energy	7.9	5.1	0.0	5.8
Consumer Products	6.9	16.0	0.0	11.3
Leisure & Aviation	16.6	10.4	3.8	10.2
Investments & Services	11.2	6.3	18.2	10.6
Overall	12.6	7.8	7.0	9.3

Turnover by Gender

	Executives		Clerical		Manual
Sector	Male	Female	Male	Female	Male	Female
Fibre	6	1	−	−	−	−
Hand Protection	27	2	3	−	−	−
Purification	13	1	–	2	8	−
Textiles	31	2	10	2	11	−
Construction Materials	6	4	1	−	13	−
Agriculture	1	4	11	1	21	4
Plantations	14	1	−	2	−	−
Transportation & Logistics	35	9	7	1	7	1
Power and Energy	5	1	−	−	−	−
Consumer Products	1	1	2	−	−	−
Leisure & Aviation	31	15	46	8	105	6
Investments & Services	5	8	−	1	−	−
Overall	175	49	77	17	165	11
Group Turnover	224		94		176

 

Turnover by Age Group

	Executives			Clerical			Manual
Sector	Below 30	30-50	Above 50	Below 30	30-50	Above 50	Below 30	30-50	Above 50
Fibre	1	4	2	−	−	−	−	−	−
Hand Protection	14	11	4	−	3	−	34	130	−
Purification	8	6	−	2	−	−	5	3	−
Textiles	8	22	3	6	6	−	5	6	−
Construction Materials	3	6	1	−	1	−	5	8	−
Agriculture	1	4	−	8	4	−	16	7	2
Plantations	2	13	−	1	−	1	−	−	−
Transportation & Logistics	19	25	−	4	4	−	1	7	−
Power and Energy	2	4	−	−	−	−	−	−	−
Consumer Products	1	1	−	−	2	−	−	−	−
Leisure & Aviation	20	22	4	24	28	2	81	30	−
Investments & Services	10	3	−	1	−	−	−	−	−
Overall	89	121	14	46	48	3	113	61	2
Group	224			94			176

Employees Covered by Collective Bargaining Agreements

Freedom of association is a right enshrined in the Hayleys ethos. All our employees are covered by collective bargaining agreements.

Minimum Notice on Operational Changes

Hayleys extends due notice to employees regarding impending operational changes. Due to diversity and uniqueness of each cluster, lead times may vary in each company. However, the Group strictly maintains employees’ right to receive adequate and timely notice of such changes, although no specific provision has been made in the collective agreements with regard to the minimum notice period(s) for effecting significant operational changes.

Occupational Health and Safety

Health and well-being of our employees are essential to our long-term viability. Taking care of our people is an important Hayleys value and one that sets us apart. We assume responsibility to not only create a safe but also a healthy workplace for our employees. We are committed to reducing work-related illnesses and injuries while improving the overall health of our workforce. A growing focus on health and safety has led to teams applying world class exercises, operational tools and training in their operations.

Injuries and Lost Days

	Number of Injuries			Number of Lost Days
Sector	Male	Female	Total	Male	Female	Total
Fibre	7	0	7	68	0	68
Purification	24	1	25	84	12	96
Hand Protection			32			33
Construction Materials	16	0	16	131	0	131
Plantations	97	119	216	96	218	314
Transportation & Logistics	1	8	9	32	0	32
Leisure & Aviation	10	1	11	140	14	154

Educating Employees and their Families on Serious Diseases

We are committed to helping our employees lead healthy, productive lives through provision of education, training, counseling services, risk prevention measures and through provision of treatment to maintain wellness. As a measure to address concerns pertaining to health, companies within the Group conduct training programmes on conflict management, best practices, health and well-being, first aid, reproductive health issues, safe behaviour, dental health awareness and TB awareness.

Training Programmes

	Executives		Clerical & Supervisory		Manual
	Male	Female	Male	Female	Male	Female
Sector	No. of Hours	No. of Hours	No. of Hours	No. of Hours	No. of Hours	No. of Hours
Fibre	120	−	48	−	−	−
Hand Protection	3,876	909	330	−	10,635	750
Purification	2,381	18	−	−	−	−
Textiles	471	79	201	34	552	−
Construction Materials	566	305	257	−	551	−
Agriculture	1,656	112	2,436	1,652	3,223	2,960
Plantations	2,442	201	134	5	356	264
Transportation & Logistics	30,963	511	−	−	−	−
Power and Energy	520	88	−	56	−	−
Consumer Products	1,817	329	994	112	8	0
Leisure & Aviation	4,637	1,940	4,290	1,326	13,332	1,453
Investments & Services	373	229	−	−	−	−
Total	49,822	4,721	8,690	3,185	28,657	5,427

Investment Agreements That Include Human Rights Aspects

We believe in the dignity of every human being and respects individual rights as set forth in the UN Global Compact (UNGC) concerning human rights, labour, the environment and anti-corruption principles. The Group is signatory to these principles. All companies within the Group are guided by the principles of the UNGC and Sri Lanka’s legal and regulatory regimes concerning safeguarding of human rights. Almost all companies within the Group have entered into investment agreements and contracts that include human rights clauses or undergone human rights screening.

Abolition of Child Labour

Our basic principle when it comes to child labour is that individuals younger than 18 years of age may not work for any of our companies or suppliers. In the Plantations sector in particular, a Human Resource Management Policy has been formulated and communicated to all employees to prevent child labour. There is also strict adherence to the Collective Agreement signed with the worker trade unions and close monitoring and supervision of operations by management in this sector.

Human Rights Reviews

The Hayleys corporate team conducted an introductory session on human rights relevant to business, where Sustainability Champions from all sectors participated. This was initiated based on an independent gap assessment conducted earlier that saw no violations of human rights, but indicated the potential for improving the monitoring and reporting mechanisms on human rights across the Hayleys Group.

In response, we conducted a series of human rights impact assessments at all Group sectors based on the UNGC human rights questionnaire. Areas such as health and safety, work hours, wages and leave, fair treatment, community impacts, product stewardship, country risk and suppliers were covered in this assessment.

All companies within the Group are in the process of submitting action plans to enhance the effectiveness of the aspects mentioned areas mentioned overleaf. This has created greater awareness on human rights and has helped set goals, performance targets, and identify training needs.

Area of Improvement/Focus	Commitments from Companies within our Sectors
Health and Safety	Manufacturing Periodic safety audits to be introduced Safety policies to be displayed in all sites Confidential procedure to receive and handle health and safety complaints from employees to be introduced and communicated to all categories of employees Key Performance Indicators for health and safety to be introduced to all relevant persons Mechanism for continuous improvement for identified machinery within a particular Company Induction training to be given to all new recruits on health, safety and usage of Personal Protective Equipment Agriculture Sector A trained Health and Safety officer to be appointed at key sectoral locations
	Plantations Installation of fire extinguishers and lightning arrestors to ensure safety of people, equipment and records in estate offices Lighting arrestors to be installed in all factories.
Fair Treatment	All Sectors Written policy on non-harassment to be introduced Relevant training for all location Heads Procedures on grievance handling to be formalised Plantations Grievance procedures are already in place for estate workers A committee will be formulated to handle grievances of plantation Executives and Head Office staff.
Suppliers	Manufacturing Training to be provided to management and procurement staff on human rights for suppliers Agriculture An assessment to be carried out on the main suppliers to ascertain conformity to our human rights standards

Ensuring Human Rights Adherence of Suppliers

The Fibre sector has supplier assessment programmes as part of their SA8000 certification and BSCI (Business Social Compliance Initiative).

The Hand Protection sector has the Firstlight Programme which is a corporate social responsibility initiative to improve the quality of life of disadvantaged farmers located in remote villages of Sri Lanka. The following are addressed under this programme.

• Training to farmers on areas such as latex tapping, nursery development and natural rubber collection techniques
• Farm implements to maintain and manage rubber plantations
• Clean drinking water to local schools
• Healthcare to farming communities
• HIV/AIDS awareness
• Support for social events in the community

The Plantation sector conducts an annual review of tea suppliers, and receives endorsements on compliance. There were no grievances related to human rights filed, addressed, and resolved through formal grievance mechanisms during the year.