Annual Report 2018
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GRI Standard Disclosure Section/ Page number(s)
/explanation
General Disclosures
GRI 102: General Disclosures 2016 102-1 Name of the
organization		 Corporate Information
102-2 Activities, brands, products, and services Customer Capital
102-3 Location of headquarters DFCC Group Structure
102-4 Location of operations  None overseas
102-5 Ownership and legal form Corporate Information
102-6 Markets served Customer Capital
102-7 Scale of the organization Highlights, Customer Capital, Employee Capital
102-8 Information on employees and other workers Employee Capital
102-9 Supply chain Business Partner Capital
102-10 Significant changes to the organization and its supply chain None
102-11 Precautionary Principle or approach About this Report
102-12 External initiatives Business Partner Capital
102-13 Membership of associations   Business Partner Capital
102-14 Statement from senior decision-maker Message from the Chairman
102-16 Values, principles, standards, and norms of behavior About DFCC Bank, Corporate Governance
102-18 Governance structure Corporate Governance
102-40 List of stakeholder groups Stakeholders
102-41 Collective bargaining agreements None
102-42 Identifying and selecting stakeholders Stakeholders
102-43 Approach to stakeholder engagement Stakeholders
102-44 Key topics and concerns raised Stakeholders
102-45 Entities included in the consolidated financial statements Notes
102-46 Defining report content and topic Boundaries About this Report
102-47 List of material topics Materiality
102-48 Restatements of information No restatements
102-49 Changes in reporting About this Report
102-50 Reporting period About this Report
102-51 Date of most recent report  
102-52 Reporting cycle About this Report
102-53 Contact point for questions regarding the report Corporate Information
102-54 Claims of reporting in accordance with the GRI Standards About this Report
102-55 GRI content index Online
102-56 External assurance Not obtained
Material topics
GRI 103: Management Approach 103-1 Explanation of the material topic and its
Boundaries		 Materiality
103-2 The management approach and its components Materiality
GRI 201: Economic Performance 201-1 Direct economic value generated and distributed Notes to the Financial Statements
201-3 Defined benefit plan obligations and other retirement plans Notes to the Financial Statements
GRI 103: Management Approach 103-1 Explanation of the material topic and its
Boundaries		 Materiality
103-2 The management approach and its components Materiality
GRI 202: Market Presence 202-2 Proportion of senior management hired from the local community Employee Capital
GRI 103: Management Approach 103-1 Explanation of the material topic and its
Boundaries		 Materiality
103-2 The management approach and its components Materiality
GRI 203: Indirect Economic Impacts 203-1 Infrastructure investments and services supported Social Capital
GRI 103: Management Approach 103-1 Explanation of the material topic and its
Boundaries		 Materiality
103-2 The management approach and its components Materiality
GRI 204: Procurement Practices 204-1 Proportion of spending on local suppliers Business Partner Capital
GRI 103: Management Approach 103-1 Explanation of the material topic and its
Boundaries		 Materiality
103-2 The management approach and its components Materiality
GRI 205: Anti-corruption 205-2 Communication and training about anti-corruption policies and procedures Institutional Capital
205-3 Confirmed incidents of corruption and actions taken None
GRI 103: Management Approach 103-1 Explanation of the material topic and its
Boundaries		 Materiality
103-2 The management approach and its components Materiality
GRI 302: Energy 302-1 Energy consumption within the organization Social and Environmental Capital
302-3 Energy intensity  
GRI 103: Management Approach 103-1 Explanation of the material topic and its
Boundaries		 Materiality
103-2 The management approach and its components Materiality
GRI 305: Emissions 305-1 Direct (Scope 1) GHG emissions Social and Environmental Capital
305-2 Energy indirect (Scope 2) GHG emissions Social and Environmental Capital
305-3 Other indirect (Scope 3) GHG emissions Social and Environmental Capital
305-4 GHG emissions intensity Social and Environmental Capital
305-5 Reduction of GHG emissions Social and Environmental Capital
306-2 Waste by type and disposal method Social and Environmental Capital
GRI 103: Management Approach 103-1 Explanation of the material topic and its
Boundaries		 Materiality
103-2 The management approach and its components Materiality
GRI 401: Employment 401-1 New employee hires and employee turnover Employee Capital
  401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees Employee Capital
  401-3 Parental leave Employee Capital
GRI 103: Management Approach 103-1 Explanation of the material topic and its
Boundaries		 Materiality
103-2 The management approach and its components Materiality
GRI 404: Training and Education 404-1 Average hours of training per year per employee Employee Capital
404-2 Programmes for upgrading employee skills and transition assistance programmes Employee Capital
404-3 Percentage of employees receiving regular performance and career development reviews Employee Capital
GRI 103: Management Approach 103-1 Explanation of the material topic and its
Boundaries		 Materiality
103-2 The management approach and its components Materiality
GRI 406: Non-discrimination 406-1 Incidents of discrimination and corrective actions taken Employee Capital
GRI 103: Management Approach 103-1 Explanation of the material topic and its
Boundaries		 Materiality
103-2 The management approach and its components Materiality
GRI 413: Local Communities 413-1 Operations with local community engagement, impact assessments, and development programmes Social and Environmental Capital
GRI 103: Management Approach 103-1 Explanation of the material topic and its
Boundaries		 Materiality
103-2 The management approach and its components Materiality
GRI 417: Marketing and Labeling 417-1 Requirements for product and service information and labeling Customer Capital
GRI 103: Management Approach 103-1 Explanation of the material topic and its
Boundaries		 Materiality
103-2 The management approach and its components Materiality
GRI 418: Customer Privacy 417-2 Incidents of non-compliance concerning product and service information and labeling None
417-3 Incidents of non-compliance concerning
marketing communications		 None
GRI 103: Management Approach 103-1 Explanation of the material topic and its
Boundaries		 Materiality
103-2 The management approach and its components Materiality
GRI 419: Socioeconomic Compliance 418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data Customer Capital
419-1 Non-compliance with laws and regulations in the social and economic area None
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