| 201–1 | Direct economic value: |  |  |  |  |  |  | 
    
      |  | – Generated | Rs. Mn. | 275,444 | 160,886 | 149,711 | 148,706 | 138,049 | 
    
      |  | – Distributed to |  | 183,028 | 118,366 | 116,450 | 124,544 | 117,032 | 
    
      |  | – Depositors |  | 136,583 | 65,832 | 72,759 | 80,571 | 72,524 | 
    
      |  | – Employees |  | 19,113 | 16,321 | 14,564 | 14,083 | 13,071 | 
    
      |  | – Business partners |  | 12,782 | 12,762 | 9,636 | 10,426 | 10,497 | 
    
      |  | – Government |  | 8,844 | 14,361 | 11,808 | 12,691 | 14,286 | 
    
      |  | – Shareholders |  | 5,579 | 8,957 | 7,586 | 6,679 | 6,571 | 
    
      |  | – Community |  | 127 | 133 | 97 | 94 | 83 | 
    
      |  | – Retained |  | 92,416 | 42,520 | 33,261 | 24,162 | 21,017 | 
    
      | 302–1 | Energy consumption within the organisation | Gigajoules | 38,416 | 42,906 | 45,045 | 50,296 | 49,958 | 
    
      | 302–4 | Reduction of energy consumption | Gigajoules | 4,490 | 2,139 | 5,251 | (338) | 4,862 | 
    
      | 305–1 | Direct (Scope 1) GHG emissions | CO2 Tonnes. | Pending | 1,203 | 1,079 | 1,282 | 1,369 | 
    
      | 305–2 | Energy indirect (Scope 2) GHG emissions | CO2 Tonnes. | Pending | 7,144 | 8,413 | 10,957 | 10,838 | 
    
      | 401–1 | New employee hires |  |  | Nos. | % | Nos. | % | Nos. | % | Nos. | % | Nos. | % | 
    
      |  | Female |  |  | 107 | 2.09 | 82 | 1.62 | 41 | 0.81 | 57 | 1.13 | 70 | 1.41 | 
    
      |  | – 18–30 Years |  |  | 104 | 2.03 | 78 | 1.54 | 41 | 0.81 | 52 | 1.03 | 67 | 1.34 | 
    
      |  | – 31–50 Years |  |  | 3 | 0.06 | 4 | 0.08 | – | – | 5 | 0.10 | 3 | 0.06 | 
    
      |  | – Above 50 Years |  |  | – | – | – | – | – | – | – | – | – | – | 
    
      |  | Male |  |  | 262 | 5.11 | 144 | 2.84 | 117 | 2.31 | 207 | 4.12 | 242 | 4.86 | 
    
      |  | – 18–30 Years |  |  | 228 | 4.45 | 125 | 2.46 | 106 | 2.09 | 197 | 3.92 | 233 | 4.68 | 
    
      |  | – 31–50 Years |  |  | 28 | 0.55 | 16 | 0.32 | 11 | 0.22 | 9 | 0.18 | 8 | 0.16 | 
    
      |  | – Above 50 Years |  |  | 6 | 0.12 | 3 | 0.06 | 0 | – | 1 | 0.02 | 1 | 0.02 | 
    
      |  | Total |  |  | 369 | 7.20 | 226 | 4.46 | 158 | 3.12 | 264 | 5.25 | 312 | 6.26 | 
    
      |  | Attrition |  |  |  |  |  |  |  |  |  |  |  |  | 
    
      |  | Female |  |  | 92 | 1.80 | 54 | 1.07 | 52 | 1.03 | 73 | 1.45 | 72 | 1.44 | 
    
      |  | – 18–30 Years |  |  | 39 | 0.76 | 21 | 0.41 | 12 | 0.24 | 31 | 0.61 | 10 | 0.20 | 
    
      |  | – 31–50 Years |  |  | 34 | 0.66 | 9 | 0.18 | 9 | 0.18 | 18 | 0.36 | 41 | 0.82 | 
    
      |  | – Above 50 Years |  |  | 19 | 0.37 | 24 | 0.48 | 31 | 0.61 | 24 | 0.48 | 21 | 0.42 | 
    
      |  | Male |  |  | 220 | 4.29 | 115 | 2.27 | 111 | 2.19 | 154 | 3.05 | 191 | 3.82 | 
    
      |  | – 18–30 Years |  |  | 90 | 1.76 | 52 | 1.03 | 51 | 1.01 | 91 | 1.80 | 107 | 2.14 | 
    
      |  | – 31–50 Years |  |  | 98 | 1.91 | 37 | 0.73 | 32 | 0.63 | 43 | 0.85 | 51 | 1.02 | 
    
      |  | – Above 50 Years |  |  | 32 | 0.62 | 26 | 0.51 | 28 | 0.55 | 20 | 0.40 | 33 | 0.66 | 
    
      |  | Total |  |  | 312 | 6.09 | 169 | 3.34 | 163 | 3.22 | 227 | 4.50 | 263 | 5.26 | 
    
      | 401–3 | Parental leave |  |  |  |  |  |  |  | 
    
      |  | – Entitled to leave | Nos. | 1,133 | 1,196 | 1,185 | 1,196 | 1,189 | 
    
      |  | – Availed for leave | Nos. | 49 | 50 | 69 | 84 | 58 | 
    
      |  | – Due to return | Nos. | 54 | 59 | 73 | 64 | 48 | 
    
      |  | – Return to work | Nos. | 54 | 59 | 73 | 64 | 48 | 
    
      |  | – Still employed | Nos. | 56 | 70 | 61 | 45 | 51 | 
    
      |  | – Return ratio | % | 100.00 | 100.00 | 100.00 | 100.00 | 100.00 | 
    
      |  | – Retained ratio | % | 94.92 | 95.89 | 95.31 | 93.75 | 96.23 | 
    
      | 404–1 | Average training hours | Hours |  |  |  |  |  |  | 
    
      |  | Female |  | 26 | 2 | 2 | 19 | 20 | 
    
      |  | – Corporate Management |  | 18 | 3 | 1 | 32 | 29 | 
    
      |  | – Executive officers |  | 15 | 5 | 2 | 23 | 22 | 
    
      |  | – Junior executive assistants and allied grades |  | 28 | 3 | 1 | 10 | 10 | 
    
      |  | – Banking and graduate trainees |  | 50 | 10 | 8 | 64 | 86 | 
    
      |  | Male |  | 29 | 3 | 7 | 27 | 26 | 
    
      |  | – Corporate Management |  | 17 | 7 | 6 | 34 | 35 | 
    
      |  | – Executive officers |  | 19 | 5 | 6 | 28 | 25 | 
    
      |  | – Junior executive assistants and allied grades |  | 36 | 3 | 5 | 16 | 16 | 
    
      |  | – Banking and graduate trainees |  | 50 | 8 | 28 | 83 | 79 | 
    
      | 404–3 | Percentage of employees receiving performance and career development reviews | % |  |  |  |  |  |  | 
    
      |  | – Female |  | 100.00 | 100.00 | 100.00 | 100.00 | 100.00 | 
    
      |  | – Male |  | 100.00 | 100.00 | 100.00 | 100.00 | 100.00 | 
    
      | 405–1 | Diversity and equal opportunity | % |  |  |  |  |  |  | 
    
      |  | Gender |  |  |  |  |  |  |  | 
    
      |  | – Female |  | 23.76 | 23.68 | 23.43 | 23.63 | 24.08 | 
    
      |  | – Male |  | 76.24 | 76.32 | 76.57 | 76.37 | 75.92 | 
    
      |  | Age group |  |  |  |  |  |  |  | 
    
      |  | – 18–30 Years |  | 32.65 | 33.12 | 34.86 | 37.34 | 39.94 | 
    
      |  | – 31–50 Years |  | 57.82 | 58.44 | 57.37 | 55.15 | 52.93 | 
    
      |  | – Above 50 Years |  | 9.53 | 8.44 | 7.77 | 7.51 | 7.13 | 
    
      | 405–2 | Remuneration ratio women to men | Male:Female |  |  |  |  |  |  | 
    
      |  | – Corporate Management |  | 1:0.75 | 1:0.70 | 1:0.75 | 1:0.97 | 1:0.75 | 
    
      |  | – Executive officers |  | 1:1.04 | 1:1.06 | 1:1.05 | 1:1.09 | 1:1.11 | 
    
      |  | – Junior executive assistants and allied grades |  | 1:1.08 | 1:1.08 | 1:1.10 | 1:1.10 | 1:1.09 | 
    
      |  | – Banking and graduate trainees |  | 1:0.99 | 1:0.98 | 1:1.00 | 1:1.01 | 1:1.02 | 
    
      |  | – Office assistants and other |  | 1:1.19 | 1:0.84 | 1:0.79 | 1:0.79 | 1:0.82 | 
    
      | 418–1 | Substantiated complaints | The Bank did not come across any complaint that had resulted in a reputational damage or significant financial loss. |