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Highlights

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Group
LKR Mn 		Based on SLFRS 9 Based on LKAS 39
Year ended 31 December 2021 2020 2019 2018 2017
Operating results
Total income 43,029 43,604 43,648 39,448 35,987
Profit before tax 4,859 3,944 3,308 4,676 5,891
Tax expense 1,194 1,097 1,008 1,606 1,458
Profit attributable to equity holders of the Bank 3,549 2,745 2,214 3,011 4,362
Statement of financial position
Assets
Cash and short-term funds 26,383 28,063 14,326 17,331 21,390
Loans to and receivables from banks and other customers 365,901 306,062 272,818 249,690 213,704
Financial investments 81,226 120,932 108,171 100,580 91,707
Investments in associate and joint venture 2,840 2,481 2,096 1,989 1,684
Other assets 11,907 9,829 9,500 7,172 5,983
Total assets 488,257 467,367 406,911 376,762 334,468
Liabilities
Due to depositors 319,362 309,566 247,458 241,915 192,920
Due to other borrowers 107,623 97,406 102,910 82,589 84,578
Other liabilities 9,507 8,686 7,117 6,602 7,568
Total liabilities 436,492 415,658 357,485 331,106 285,066
Equity
Total equity attributable to equity holders of the Bank 51,448 51,426 49,163 45,398 49,125
Non-controlling interests 317 283 263 258 277
Total equity and liabilities 488,257 467,367 406,911 376,762 334,468
Return on equity, %* (PAT) 7.45 6.16 5.32 7.70 12.08
Return on total assets, %* (PBT) 1.02 0.91 0.59 0.88 1.47
Earnings per share, LKR 11.17 9.00 7.62 11.36 16.45
Net asset value per share, LKR 160.51 168.06 161.62 171.25 185.31
Capital adequacy
Common equity Tier I Capital ratio, % (Basel III) 9.28 10.82 11.33 10.89 13.09
Tier I capital ratio, % (Basel III) 9.28 10.82 11.33 10.89 13.09
Total capital ratio, % (Basel III) 13.00 15.75 15.78 16.17 16.53

* After eliminating fair value reserve.


SUPPORTING AND EMPOWERING CUSTOMERS

  • Launch of new product propositions targetting varying segments, Customer Contact Centre and Customer Experience Unit
  • Launch of multi-channel internet and mobile enabled customer touch-points, upgrading digital apps for cashless and contactless transactions
  • Relief packages during the pandemic, extension of debt moratoriums, concessionary loans for selected sectors, temporary overdrafts, import and export loans, extension of short term loans, overdrafts

STRATEGIC FOCUS ON SUSTAINABILITY

  • Sustainability Policy supporting vision to be the most customer-centric, digitally enabled bank
  • Systems, protocols, processes and KPIs in place to support the Bank’s sustainability programme
  • Initiatives to embed sustainability practices within the Bank’s ethos
  • Recognition and awards for sustainability: Association of Development Financing Institutions in Asia-Pacific (ADFIAP) – 2 awards, Global Sustainable Finance, Karlsruhe, Germany – 2 awards

RECOGNITION AND AWARDS

  • Best Digital Wallet Sri Lanka – Global Banking and Finance Awards 2021,
  • Most Innovative Corporate Banking App Sri Lanka – Global Banking and Finance Awards 2021
  • Market Leader in Cash Management Sri Lanka (Domestic Banks) – Asiamoney Awards
  • Best for Services in Cash Management – Sri Lanka – Asiamoney
  • Most Trusted Retail Banking Brand in Sri Lanka – Global Brands Magazine, UK, 2021
  • Best Customer Service Banking Brand in Sri Lanka – Global Brands Magazine, UK, 2021
  • 100 Most Valuable Consumer Brands in Sri Lanka – 2021 – Ranked 27th

DIGITAL TRANSFORMATION

  • Digital strategy based on six pillars: digital channels, digital payments, digital operations, digital services, digital analytics and DFCC Agile (Innovation Hub)
  • Improving customer experience with internet and mobile enabled apps, tri-lingual online communications, specialised units for seamless customer service and experience
  • Enhancing productivity and efficiency through digital processes and automation of operations

THE BANK FOR EVERYONE

  • Customer-centric, digitally-enabled banking offering advanced products and services
  • New propositions to suit varying lifestyles, income levels, aspirations
  • Flagship branches and bespoke services for high-net-worth individuals