CITIZENS DEVELOPMENT BUSINESS FINANCE PLC

ANNUAL REPORT 2020/21

A generation of services, imparted to several generations, assuring value generation for all.

OUR VISION

To be the financial powerhouse that will foster entrepreneurial innovation and workmanship towards building our Nation’s economy to make sustained gains in living standards of Sri Lankans.

CHAIRMAN’S LETTER

“The results reflect the careful and strategic decisions made over the years, the strengths we have built through strong customer relationships, investments in technology and our exceptional team.”

Empowering aspirations

Goals, hopes, dreams, ambitions; whatever you aspire to achieve, we exist to elevate your life.

MANAGING DIRECTOR/CHIEF EXECUTIVE OFFICER'S REVIEW

“CDB showcased inherent strengths and fortitude in an entire year battling the pandemic.”

Reliable

While being a respected, responsible, socially and environmentally conscious, public deposit-taking Corporate Citizen working in an open and transparent manner in all our dealings, we strive to be the most reliable partner for our stakeholders.

Innovation

We are constantly innovating to stay relevant and valuable to our customers. We highly value and encourage thinking beyond traditional boundaries, embracing change, and exploring creative ways of empowering the aspirations of all our stakeholders.

Perseverance

The passion and perseverance of our team has brought CDB to the forefront of the industry and continues to be our driving force.

Empathy

We care for the well-being of our stakeholders while empowering their aspirations, with an aim of creating a more equitable society. We have never lost sight of our humble beginnings and continue to act with humility in everything we do.

CHIEF FINANCIAL OFFICER’S ANALYSIS

“CDB reported a consistent performance for the year under review, which is a manifestation of the resilience of our business model, the soundness of our strategy and the robustness of our risk management framework.”